Q&A: Why won't Windows XP connect to the Internet?

Rick’s answer:  Hi
Larry. Since XP is recognizing the LAN connection, I seriously doubt if
it’s a hardware problem. It sounds to me like your system’s critical
network settings have become corrupted somehow. Let’s try resetting them
back to the factory defaults. Here’s how:

1 – Click Start>Run and then type CMD into the “Run” box.

2 – Press the Enter key.

3 – Reset the TCP/IP stack back to the default values by typing the following at the command line and then pressing the Enter key:

netsh int ip reset reset.log

4 – Next, reset the WINSOCK entries back to the defaults by typing the following and then pressing the Enter key:

netsh winsock reset catalog

5 – Restart the PC and check to see if the Internet connection is working again.

Let me know if this doesn’t get you back online and we’ll troubleshoot the issue further.


Update from Larry: You’re the man Rick! It’s working perfectly now. Thanks!!







Q&A: Why won't Windows XP connect to the Internet?