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Thursday, November 29, 2018

Active listening

https://en.m.wikipedia.org/wiki/Active_listening

Active listening is a technique that is used in counseling, training, and solving disputes or conflicts . It requires that the listener fully concentrate, understand, respond and then remember what is being said.[1] This is opposed to reflective listening where the listener repeats back to the speaker what they have just heard to confirm understanding of both parties.

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